Introduction
 

EmoCare respects your privacy and is committed to protecting the information you choose to share with us. This Privacy Policy explains what information EmoCare may collect, how it may be used, how it may be stored, and how users can request account or data deletion.

EmoCare is designed as a wellness, reminder, emotional check-in, caregiver-support, and daily care organization app. It is not a medical device and does not replace doctors, caregivers, emergency services, or professional healthcare providers.

About EmoCare
 

EmoCare helps users organize daily care routines in a simple and supportive way. The app may include features such as medication reminders, appointments, tasks, exercises, mood check-ins, journal notes, health summaries, doctor report preparation, caregiver and family support tools, and SOS/emergency contact support tools.
 

The purpose of EmoCare is to help users stay organized, feel supported, and manage daily wellness routines more calmly.
 

Information We May Collect
 

Depending on how you use the app, EmoCare may collect or store information that you choose to provide.

This may include:

• Name and email address

• Account login information

• Profile details such as birthday or personal preferences

• Medication reminder information

• Appointment details

• Daily tasks and exercise information

• Mood check-ins

• Journal notes

• Health-related notes entered by the user

• Caregiver, family, or emergency contact information

• SOS and safety-support records

• App settings and notification preferences

• Subscription or plan-related status inside the app

• Information entered into optional AI or assistant features
   

EmoCare does not require users to enter sensitive information unless they choose to do so.

How We Use Information
 

EmoCare may use information to provide and improve app features.

We may use information to:

• Create and manage user accounts

• Provide medication reminders and routine organization tools

• Help users manage appointments, tasks, exercises, and wellness notes

• Support mood check-ins and journal features

• Prepare health summaries or doctor report-style notes

• Support caregiver and family-related features

• Help users access SOS and emergency contact information

• Save app preferences and notification settings

• Provide customer support

• Improve app performance, safety, and user experience

• Show privacy, safety, legal, and account deletion information
   

Local Device Storage

Some EmoCare information may be stored locally on the user’s device. Local data may include reminders, notes, settings, mood entries, journal entries, tasks, contacts, and other app information.

Users can remove local data by logging out, clearing app storage from device settings, or uninstalling the app. Removing the app from a device may remove local data stored on that device, but it may not automatically delete account-related information processed through connected services.

Third-Party Services
 

EmoCare may use third-party services for account login, authentication, cloud processing, app functionality, app store services, optional AI support, analytics, or technical operations.

These services may process certain information according to their own privacy policies and security practices. EmoCare does not control the privacy practices of third-party services.

Firebase, Google Sign-In, and Authentication

If EmoCare uses Firebase, Google Sign-In, or similar authentication services, these services may process account-related information such as email address, user ID, login status, and authentication data.

This information is used to help users access their account and app features securely.
 

Optional AI Features

EmoCare may include AI-powered wellness-support or assistant features. Information entered into AI-related features may be processed to generate a response, summary, suggestion, or support message.

AI responses may be inaccurate, incomplete, outdated, or unsuitable for a user’s personal situation. Users should not rely on AI responses for medical decisions, medication changes, diagnosis, treatment, emergencies, or professional advice.

Users should avoid entering information into AI features that they are not comfortable sharing.
 

Medical Disclaimer

EmoCare does not provide medical advice, diagnosis, treatment, cure, or disease prevention. EmoCare is not a medical device and should not be used as a replacement for doctors, nurses, pharmacists, caregivers, therapists, emergency services, or other qualified professionals.

Medication reminders, health summaries, mood check-ins, journal notes, and doctor report preparation tools are for organization and wellness support only.

Users should always contact qualified healthcare professionals for medical questions, medication decisions, treatment plans, or serious health concerns.
 

Emergency Disclaimer

EmoCare is not an emergency service. SOS, emergency contact, and caregiver-support features are support tools only.

EmoCare cannot guarantee message delivery, caregiver response, emergency rescue, medical assistance, or immediate help. In a real emergency, users should call their local emergency number immediately.
 

Sharing of Information

EmoCare does not sell personal information.

Information may be shared only when needed to provide app functionality, when the user chooses to share information with caregivers or family members, when required by law, or when necessary to protect safety, prevent misuse, or maintain app security.
 

Data Security

We aim to use reasonable technical and organizational measures to protect user information. However, no digital system, app, website, or internet-based service can be guaranteed to be completely secure.

Users are responsible for keeping their account login information safe and using the app responsibly.

User Choices and Control

Users can choose what information they enter into EmoCare. Users may update, remove, or stop using certain app features at any time.

Users may also request account or data deletion by following the instructions on the Account & Data Deletion page.
 

Account and Data Deletion

Users may request account or data deletion by visiting:

https://www.emocare.app/account-data-deletion

Users may also contact EmoCare support at:

emocare.help@gmail.com

Please include the email address connected to your EmoCare account so the request can be reviewed and processed.

Children’s Privacy

EmoCare is intended for adults and is not designed for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.

International Users

EmoCare may be accessed by users from different locations. By using EmoCare, users understand that their information may be processed through services that operate in different countries, depending on the technology providers used.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Users are encouraged to review this page regularly to stay informed about how EmoCare handles privacy.

Contact Us

For privacy questions, support requests, or account deletion requests, contact:

emocare.help@gmail.com